1. General terms
2. Provided information & products
The company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the company's identity and the transactions through the online store. In the context of good faith, the Company is not responsible for and is not bound by electronic data registrations made by mistake/misconception during the common experience and is entitled to correct them at any time they perceive their existence. The above guarantees shall be subject to any technical or typographical errors, which cannot be predicted or unintentionally resulted in or due to interruption of this site or even due to force majeure.
3. Restriction of responsibility
In the context of its transactions by the online store, the company is not liable and shall not be liable for any damage or damage resulting from the cancellation of orders, from non -execution or delay in execution, for any reason. It does not guarantee the availability of the products on display in the online store, but informs on the basis of the information on the availability or non -customer and assumes in the event of a change in such information, to inform customers on a timely This has no further liability. Ewascollection.com has received all the necessary technical and other means to immediately inform the available amount of our products, but maintains explicit reservation about the validity of the available online store, as it may be informed within the online store. one (1) hour from the time of their modification.
In the context of good faith and trading morals, the Company is not obliged to accept order and conclude the sale of products and/or services, which, due to typographical or computerized error, appear in the online store at a price of incorrect, ie less or greater than applicable for the period of time. If an order such an error in the price is found in a part of only the products ordered, then the order is valid and is normally executed for other products and is considered unprecedented for the product DAA in which the error has been found, except if the species on the order are relevant, are to be used as a single whole and operate as a unit with each other and the customer states that partial fulfillment of the order does not serve the needs or the needs or the Its interests, so the company must cancel the entire order.
The online store provides the content (eg information, names, photos, illustrations), products and services available through the "exactly as they have" website. Under no circumstances is the company liable for any damage (positive, special or consequential, which indicative and not limited to, divisive and/or cumulatively consists of loss of profits, data, profits, financial satisfaction, etc.) which consists of loss of profits, profits, financial satisfaction, etc.) It will be visited by the online store or third party for a cause of the operation or/or the use of the website and/or inability to provide services and/or products and/or information available by him and/or from Any unauthorized third party interventions in products and/or services and/or information available through it.
4. Product Availability
The customer is informed of the availability of the products through indications on the page or service page in the online store. Specifically, for each available product the Link Market / ADDRESS ADDRESS, while for each non -available product is not active the LINK / ADDRESS / ADDRESS to the basket and the "no stock" message appears. The company reserves the availability of its products if they are not available at the time of order. In this case, the Company reserves the reservation not to accept this order and therefore the sale is not prepared. Any payments will be returned to the customer without unjustified delay, in the same way that the customer has chosen to pay his order. Special cases of availability are the following:
• Sale -x% or Web Only Sale products: The prices of these products are valid until stocks are exhausted. These products keep a strict order of time priority in the execution of orders.
• Samples: Samples are available free of charge from the company to the customer as a reward for the second market. Specifically, the customer, depending on the value of his order, has the ability to select a specific number of samples, which will be added to his order at zero price. For samples, a strict order of time priority is kept in the execution of orders, as they are available in a limited quantity and the company reserves for their availability if they are not available at the time of order.
The Company reserves the case of informing the customer in the event of a subscription of existential reasons that make the product unavailable or for the possible (new) delivery time if there are reasons for delay in delivery. In this case, since it is considered that the delay makes the transaction unprofitable to the customer, the customer is entitled to unilaterally cancel the order with a written statement (by email to firstname.lastname@example.org) if the order is canceled and thus terminated the The sale contract, the company must return, without unjustified delay, all the money paid by the customer.
The availability of products available through the online store may differ from the availability of products available through natural stores. Therefore, there are products that may be available for purchase from physical stores and not from the online store, and vice versa. This is due to the limited availability of these products. Special case is web exclusive products available only through the online store and for which a strict order of time priority is kept in the execution of orders.
5. Copyright Rights
All content of the online store, including distinctive titles, signals, images, graphics, photographs, drawings, texts, etc. They constitute the intellectual property of the company and are protected in accordance with the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company has been licensed for its own exclusive needs and for the operation of its online store. . Any copying, transfer or creation of derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Play, reissue, loading, notice, dissemination or transmission or any other use of in any way or means of commercial or other purposes, only with the prior written consent of the Company or any other copyright beneficiary. The names, images, logos and trademarks listed and describe the ewascollection online store or the products or services of the company or third parties are assets of the company or third parties respectively, protected by relevant laws on trademark. Their use in the online store does not in any way provide permission or right to use them by third parties.
6. User registration
The user registration at ewascollection.com is optional. Each customer only enrolls once. The customer, using the unique e -mail address combination ("email") and password that he has chosen and stated, has the following possibilities:
• See the contents of his shopping basket ("My basket"). The basket shows the products that the customer has chosen to order. The customer may place product orders whose review or change (deletion, change of quantities) can be possible at any time until the order is completed.
• Complete his order and pay by selecting one of the payment capabilities provided by the online store.
• See his old orders.
• modify the client details of his account.
The user registration and participation is free, personal, irrevocable and unexplained. The user is responsible for the information he / she grants to the Company and the site is based solely on his / her statements regarding his / her personal information. The data recorded during registration must be complete, true and up -to -date. In the event of registration of a legal person as a user, the name of the communication officer as well as the full name of the legal person must be stated. In the event of a change of data, the user is obliged to inform ewascollection.com immediately so that it is always complete and true.
The personal information that the user grants in registration, the company is processed solely for the purpose (a) of the creation of an account at ewascollection.com, (b) of communicating with them regarding their transactions (eg to ensure it is secured The ability to communicate with him, to complete, send and deliver his order, to pay and secure his financial transaction) and (c) to send him information, advertising and promotional material on his products and services Company, including its partnerships with third parties. Regarding the collection and processing of personal data, the terms and provisions of the Civil Protection of Personal Data apply.
7. Newsletters - newsletters
The newsletters that the visitor/user of the Services of the Website receives by registering his freedom in the mailing lists are the intellectual property of the company and are therefore protected by the relevant provisions of Greek legislation and international conventions. The Company reserves the right not to register a person in the recipient lists and / or deletion from them. The Company may maintain a record with the e -mail addresses of the recipients for the shipment of other information or financial messages beyond the newsletters unless the recipient does not wish to do so.
Ewascollection.com is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISPS (Internet Service Providers) for their delivery. Newsletters may end up in the folder 'If Working correspondence. " If the user wishes to no longer receive newsletters or wishes to delete a total of the site's newsletters, he may update the company using the site contact form or through the corresponding link displayed in the informative emails it receives. The website uses a 3rd party company to track the newsletters recipients. It does not deliver to third parties about the name, surname, home address or other personal data.
8. Purchase process through online store
The visitor can use the categories in the central menu of the site, navigate them and find the product he is looking for. He can also use the product search feature through which he can find search terms. He can then add the products to his basket from the product page by clicking on the Link "ADD CARD". The visitor can go to his basket by clicking on the link "My Basket" which is at the top right of the website, and can use the deletion link from the basket to remove the products from his basket before completing the order.
To complete the registration of his order, the user of ewascollection.com has options (a) to create an account through the "user registration" analyzed above (b) to continue as a "visitor". To complete the market, it must click on the Link "ORDER CONFERENCE" and then receive the code and analysis of its order in its email. If he has selected the "Credit or Debit Card" payment method, once clicking on the Link "ORDER CONFIRMATION" will be automatically transferred to the Piraeus Bank environment to make the payment of the products and then receive the code in his email and the analysis of his order.
8a. Payment policy
The final prices of the products include VAT. Ewascollection.com reserves the right to change prices without prior customer notice. Regardless of the price fluctuation, the customer always pays the value listed in the product at the time of completion of the order to be completed.
9. Payment Methods
A/ Payment with Credit and/ or Debit Card
The company accepts Visa and MasterCard credit and/or debit cards. To ensure the absolute security of electronic transactions through credit and debit cards are done through the Piraeus Bank Security System, which is based on the Globe SSL. As soon as the customer is completed, the order is automatically transferred to the safe environment of Piraeus Bank. On this page it must complete all the necessary fields (card number, expiration date, CCV2/CVC2, Name Card Holder). The customer's card's data is processed solely for the completion of the transaction, namely the repayment of the products purchased by the customer from the online store. The processing of personal data is governed by the personal data protection policy and the ewascollection.com cookies policy.
Online Money Send through PayPal
All transactions in this website are made in euro.
10. Ways of Delivery
Orders are carried out exclusively via courier. When registering the order, the customer selects the postal address in which he wishes to send his order to the "DIRECTORATE ADDRESS" section.
Once the order is completed, the customer is automatically sent to the customer by analyzing his order.
There is no possibility of receiving orders from EWAS natural stores.
11. Order shipping costs
Free shipping costs for shipping throughout Greece.
Upon completion of the order, an email is automatically sent by the order resolution. The customer needs to do nothing else.
Orders for Europe
For shipments to Europe you are charged with shipping costs 20 €
The delivery time of your order if everything is operating smoothly, is 2-5 business days, depending on the area you are in.
12. Order cancellation - Returns Policy
The user has the ability to cancel the order within one (1) hour of its registration (a) by sending an email to email@example.com on "Order cancellation" in which the order should also indicate the order code of or (b) by calling on the online store service line: +30 2310 555633.
Return Beings or commodities at ewascollection.com is accepted in all cases in which ewascollection.com faulty was incorrectly executed (incorrectly in order, pricing or shipping). In this case, the customer must not accept the receipt of the product/commodity from the outset. Products/goods must be returned in excellent condition, sealed, complete, without being used without damage. Products must be returned to their original packaging.
In the case of any defect of any product the customer may notify the Company either by phone (+30 2310 555633) or by email (firstname.lastname@example.org) indicating the defect of the product. Any return of the commodity should be completed within fourteen (14) calendar days of the date of receipt and should be done through the courier company that cooperates with the customer online store, based on the existing pricing policy. If the product is actually ascertained to be defective, the customer can request either a refund (plus courier costs) or replace the product (now again courier costs).
In the event of a non -defective product, this may be refunded if: (a) the return form is completed and sent together with the product to ewascollection.com via the courier company that works with the online store. The return of the product should be completed within fourteen (14) calendar days of the date of receipt and (b) the packaging has not been violated and is in its original state. In this case the customer is charged with shipping costs. No changes or refunds are accepted to products sold in bazaar actions.
Returns are sent exclusively to "Ewas Collection, El. Venizelou 6 NEAPOLI THESSALONIKI PC 567 27". No refunds are accepted to another company address or at EWAS natural stores.
13. Amendments to the service
14. Products and Information - Liability of the Online Store
The online store bears no responsibility for any damage caused to the customer by the exchange of information when using the online store services derived from loss or delay or non -receipt or deterioration of data.
Information on the products of the online store is not and does not replace any medical advice and generally any advice of any health scientist. The information accompanied by the products is provided only for information purposes.
In addition, the online store does not guarantee (a) for the suitability, efficiency, adequacy of its products with regard to the purpose for which it is intended by the use and (b) for the proper and proper execution of the trading obligations of the rest of the users of the Website. and its services.
The online store makes reasonable efforts to maintain and availability. Bears no responsibility for any kind of damage (positive, consequential, negligent, intractive or other) derived from the inability of users to access it, Stopping the total or parts of it, delay, non -delivery, interruption or poor quality of its services or loss of content, the existence of all kinds of errors. It is not responsible for any technical problems that may occur to users when attempting to access and during the site and are related to the operation or compatibility of their own infrastructure using the website. It also has no responsibility for acts or omissions of third parties and particularly unauthorized third party interventions in products and/or services and/or information available through it.
In addition to what is expressly defined herein, ewascollection.com has no bourgeois, criminal responsibility, or otherwise it brings you to you and/or any third party derives rights from you, if any of the above, when using the services and/or or/or Products of this online store is damaged direct, indirect, ancillary, consequential financial or other loss, loss of profits, due to: (a) errors, omissions, technical glitches, damage or malfunctions of telecommunications networks, the Internet, the Website of Internet Service Providers, (b) definitive or temporary shutdown of the website or certain services of it and/or interruption of certain products through the online store, (c) events, situations, actions, actions and/or omissions of the site or Third parties including other users for which it does not provide guarantees and is not obliged in accordance with the provisions of this The other content that may publish and communicate third parties.
The online store reserves the time of delivery of products in cases of force majeure.
Ewascollection.com is only responsible for deliberate and gross negligence in the event of the user's damage to the information and services it provides.
15. Customer obligations
The customer of the online store is obliged:
• Do not use the online store website to carry out acts, which may result in criminal prosecution or the start of any civil or administrative procedure against the online store, for acts, which are indicative but not exclusively described in the Criminal Code , in special criminal laws, in telecommunications legislation, in the protection of personal data as well as in the relevant provisions or instructions of the European Union or the National Telecommunications Committee, the Privacy Authority and any other public or administrative authority and service.
• Do not violate any form of copyright of the company or third parties.
• Provide complete and true personal information during the process of registering as a customer.
• Update his personal registration information so that they respond to his true personal information at all times. In the event that the customer registration information is found to be inaccurate, the online store has the right to disable the customer's account immediately by informing him.
• Keep a secret and not reveal to third parties his password in the online store services. It is also obliged to immediately update the online store by email at email@example.com for any unauthorized use of its code and password. The online store is not responsible for unauthorized use of its password if it has not been previously informed of it.
• Confirm that he has been out of his personal account at the end of each session.
• Provide correct and true payment and delivery details for the orders it places in the online store.
It is forbidden to use the site and the online store for sending in any way, publication, transmitting any content is illegal, threatening, offensive, defamatory, immoral, vulgar, obscene, reinforces or expresses racial, national or other discrimination, can cause harm to third parties.
Any action or omission that (a) violates any patent, trademark, commercial secret, copyright or other property rights of both the company and third parties, (b) contains viruses or other software that can cause interruption, damage, destruction or obstructing the operation of any software or cause damage to the reputation and reputation of its partners and associated companies and/ or other users/ members/ consumers, or may violate any personnel or other users of the website/ electronic users store.
In addition, it is forbidden:
(a) Any access or attempt to access information and data (including personal data) that are traded through the site and for which there is no authorization or power of use.
(b) Access to the online store for the purpose of creating or producing a product or service that competes with the company's products/ services.
(c) Facilitation in any way and with any media to access the data granted to ewascollection.com by its users
(d) of any form of piracy of software, hacking and/or spying, copying, analog/digital record and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of data derivative data (including personal data) and information, including and including of the content and material (photos, graphics, texts, etc.) of the site.
16. SSL security protocol
The online store features SSL (Secure Socket Layers) safety protocol to cryptocurrency. The size of the key used is 2048 bit.
The ewascollection.com online store is fully harmonized with the process of out -of -court resolution of domestic and cross -border disputes in relation to the sales contracts drawn up with each of its users/customers, as described in JMD 70330/2015, which includes the arrangements on Adaptation of Greek legislation, in accordance with Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative resolution of consumer disputes and for the amendment of Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (ECT Directive) and the receipt of additional national measures for the implementation of Regulation 524/2013 of the European Parliament and of the Council of 21 May 2013 on the electronic resolution of consumer disputes.
The electronic dispute resolution platform is directly linked to the relevant alternative dispute resolution (ADR) bodies, who undertake the complaints. In Greece, the competent bodies are a) the Independent Authority of "Consumer Consumer" and (b) the mediator of banking - investment services.
Instructions for the electronic dispute resolution refer to the link below: https://webgate.ec.europa.eu/odr/main/?event=main.home.show.